History of Hotels.com
Hotels.com was founded in 1991 as a division of the travel services company, Texas-based Hotel Reservations Network (HRN). Initially, the company focused on offering discounted hotel rooms via phone and fax. In 1996, HRN launched its first website, allowing users to search for and book hotels online. The website’s growing popularity helped the company expand its offerings, becoming a significant player in the online travel industry. In 2001, HRN rebranded itself as Hotels.com, reflecting its transition to becoming an exclusively online platform.
As the internet age progressed, Hotels.com continued to innovate by offering more features such as hotel reviews, loyalty programs, and exclusive deals for users. The company became a subsidiary of Expedia, Inc. in 2001, helping it further expand its reach globally. By 2011, Hotels.com had established a presence in over 60 countries and offered more than 140,000 properties worldwide. The company continued to focus on providing value to customers with tools for booking accommodations, including a mobile app and a user-friendly website, solidifying its place as one of the largest hotel booking platforms in the world.
Throughout its history, Hotels.com has grown through partnerships, acquisitions, and consistent adaptation to the evolving travel and technology landscapes. It has also remained competitive by offering various booking options and a commitment to user satisfaction, making it a go-to platform for travelers seeking hotel accommodations worldwide.